Human Resources Generalist

JOB TITLE: Generalist
DEPARTMENT: Human Resources
REPORTS TO: Director of Human Resources
PREPARED BY: Human Resources
PREPARED DATE: August 22, 2017

Summary Description:

Provides Generalist Human Resources support to Camel Rock Casino.  Provides advice and assistance to departments on staff policies, regulations, and procedures, recruitment and hiring options, compensation, performance management and disciplinary procedures, employee benefits, and training. Provides advice on best HR practices in specific situations, and coordinates timely response to employee needs.

NOTE:  Native American preference will be given

Duties and Responsibilities:

  • Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
  • Participates in developing department goals, objectives, and systems.
  • Administers compensation program; monitors performance evaluation program and revises as necessary.
  • Provides excellent customer service to all employees and guests using the Rock Solid Guest Service Standards.
  • Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
  • Conducts recruitment effort for all exempt and nonexempt personnel, and temporary employees; conducts new-employee orientations; writes and places advertisements.
  • Handles employee relations counseling and exit interviewing.
  • Participates in administrative staff meetings and attends other meetings and seminars. Maintains company organization charts and employee directory.
  • Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
  • Completes onboarding process for all new hires and re-hires to include completing HRIS database record entries for records management and payroll
  • Maintains Human Resource Information System records and compiles reports from database. Maintains compliance with federal and state regulations concerning employment.
  • Completes all benefits enrollments and disenrollments as required
  • Plans and implements annual open enrollment for all employees on an annual basis
  • Completes annual 401K audit reports
  • Performs other related duties as required and assigned.
  • Monitors, verifies, and authorizes routine personnel actions and requests pertaining to existing employees and new hires, in accordance with established policies, procedures, and guidelines.
  • Performs other duties as required.
  • Adhere to company policies and procedures.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Knowledge, Abilities, Skills, and Certifications: 

  • Knowledge of federal and state employment laws and regulations, and tribal employment policies and procedures.
  • Knowledge of equal opportunity and affirmative action requirements as related to tribal and casino human resources procedures.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to analyze complex information, and to define and solve problems.
  • Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
  • Ability to prepare and present training programs and materials.
  • Knowledge of compensation administration principles and procedures.
  • Mathematics skills.
  • Knowledge of FMLA procedures, and practices.
  • Knowledge of ACA, ADA, FLSA, and other employment legislation and regulations.
  • Knowledge of staff employee benefits laws, regulations, policies, procedures, and documentation.
  • Skill in preparing, reviewing, and analyzing operational and financial reports.
  • Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.


  • Two year college degree or higher and a minimum of five year’s experience in the Human Resources environment.
  • Native Casino experience preferred
  • Current valid New Mexico Driver’s License.
  • Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.
  • Must have employment eligibility in the U.S.


  • High Integrity
  • Positive Attitude
  • Self-Motivated
  • Confident
  • Flexible
  • Respectful
  • Consistent
  • Teamwork Oriented
  • Communicative
  • Performance Driven &Dependable

Physical Requirements:

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee occasionally is required to stand; walk; and reach with hands and arms.

Work Environment:

The work is performed in an interior office environment and may have exposure to second-hand smoke.