Custodian Assistant Supervisor

POSITION TITLE: Custodian Assistant Supervisor
DEPARTMENT: Facilities
REPORTS TO: Custodial Supervisor
PREPARED BY: Human Resources
GRADE: NE3
CLASSIFICATION: Non-Exempt

Position Summary:

Under the direction of the Custodian Supervisor, the Assistant Supervisor will perform a wide range of skilled and semi-skilled physical custodian tasks.    This position is normally a broad range service provider able to provide all types of cleaning and sanitizing services to all areas within the casino.

Essential Duties & Responsibilities:

  • In charge of enforcing daily work schedules of their respective crews under the direction of the Custodial Supervisor.
  • Oversees the implementation and enforcement of department and company policies and procedures under the direction of the Custodial Supervisor.
  • Provides the Custodial Supervisor with daily attendance records of their respective shifts.
  • Working Supervisor-Making sure all duties implemented by the Custodial Supervisor are carried out.
  • Performs routing custodial maintenance providing service to the casino community.
  • Consistently deliver outstanding customer service to our internal/external guests using the Rock Solid Guest Service Standards.
  • Be on call 24/7 answering all phone calls during off-duty hours.
  • Follows written and oral instructions.
  • Responsive to Customer questions and concerns.
  • Evaluate the performance of custodial staff.
  • Adhere to all Camel Rock Casino health and safety policies, including all precautions of the Blood-borne Pathogens Exposure Control Plan.
  • And any other duties assigned or pertaining to the job.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Minimum Qualifications:

  • Must be 21 years or older
  • At least one year experience working in a custodial environment.
  • At least one year experience using industrial chemicals for cleaning and sanitizing.
  • Must be able to successfully pass a pre-employment drug/alcohol screen
  • Must be able to speak, read, and write the English language.
  • Any combination of education and experience providing the required skill and knowledge is qualifying.

NOTE: Native American preference will be given

Attributes:

  • High Integrity
  • Positive Attitude
  • Leads by Example
  • Self-Motivated
  • Confident
  • Flexible
  • Fair
  • Respectful
  • Consistent
  • Bias free approach to all situations
  • Teamwork
  • Communicative
  • Performance Driven
  • Dependable

Knowledge, Abilities, Skills, and Certifications:

  • Requires a working knowledge of chemical usage and cleaning procedures.
  • Ability to use chemicals to the standards of the custodial department’s methods and practices involved in custodial building maintenance.
  • Skill in interpersonal and customer relations.
  • Ability to carry out detailed written and oral instructions.
  • Ability to communicate, read, and writes clearly.
  • Ability to communicate with other departments concerning custodial needs.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to answer guests’ questions concerning promotions, events, directions, etc.

Physical Demands:

While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use of hands and finger to feel and reach; and talk or hear. The employee occasionally is required to sit, stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level.  Evening and/or weekend, holiday will be required.  Extended hours and irregular shifts will be required.

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